Fonality’s World-Class Open-Source PBX and Call Center Software Solution for Resellers

trixbox Pro

Designed and marketed for Fonality’s partner community, trixbox Pro is an IP-PBX software solution purpose built to support growing SMB businesses. A unique hybrid hosted telephony solution; trixbox Pro provides big business features at an SMB cost.

Planning for the Future

Currently available, Fonality has released the next edition of trixbox Pro with an upgrade to CentOS 6.3. The new release is a critical step in supporting future development and growth of Fonality’s partner community. Check out the video to learn more.

Affordable & Flexible

trixbox Pro is designed to be both affordable and flexible. All trixbox Pro Editions are available at a low monthly cost or an affordable lifetime fee. [ more ]

Easy to Deploy, Use & Manage

trixbox Pro provides a powerful installer that makes installation a snap, intuitive administrator and user control panels that allow for simplified deployment, configuration and management, as well as enhanced feature access anywhere, anytime.

Market Proven

trixbox Pro is based on a market tested and proven PBX solution deployed in thousands of SMBs around the world. The software has received unparalleled industry recognition including 2006 Product of the Year by Communications Solutions, 2005 Product of the Year and 2006 Editor's Choice from Internet Telephony Magazine, and 2005 Editor's Choice and Best IP-PBX for SMBs from Network Computing.
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Advanced Features of Enterprise-Class Telephony

trixbox Pro is stocked with advanced features such as auto-attendant, Outlook integration, voicemail-to-email, conference bridges, CRM integration, detailed reporting, HUD, call center capabilities, and more. Now with a re-branding interface, make trixbox Pro look like your company! [ more ]

trixbox Pro + HUD

Each trixbox Pro edition comes standard with HUD, the all-in-one presence management tool that allows employees to control business communication from their desktops. HUD enables effective communication across a teleworker enterprise by adding real-time access to employees via private enterprise chat, click to call, click to email, and drag and drop call transfer. trixbox Pro Call Center Edition and HUD work hand-in-hand to deploy a distributed inbound and outbound call center with queue status, on-the-fly recording, call barging, and more. [ more ]

Branch Offices & Unified Management

With our linked software, not only can you link up branch offices with a click of the mouse (FREE 4-digit dialing) but you can also manage all linked locations from one screen. An integrated user panel, with HUD's unique call-control advantage, makes life easy for the employees too! [ screenshots ]

A Step Up From Asterisk®

The trixbox Pro core is a highly stabilized version of Asterisk with modifications made to decrease internal structure lock contention, improve database handling, and decrease crash scenarios. Our labs show a 600% performance improvement for busy systems with high task concurrency. We have modified over 50 unique configuration files from the original Asterisk code. We've fixed dozens of serious bugs and crash cases that native Asterisk software suffers from. Combined with our web based control panel applications, Fonality has created a stable, feature-rich and user-friendly telephony platform.

Highly Scalable to Grow With Your Business

Designed and tested for businesses with 2 to 500 employees per location, trixbox Pro scales from single-site businesses, with basic telephony needs, up to distributed call centers and even multi-national corporations. Need advanced presence management and communication tools? trixbox Pro has these too!

Know about Problems — Before Someone Else Does

trixbox Pro's market-proven, hybrid-hosted architecture allows systems to be proactively monitored and maintained. You can quickly and easily learn about the status of your system and receive notifications based on operating thresholds that you define or real-time, graphical reports for system resources, trunk interfaces, and even see historical snapshots. HD filling up? RAID disk gone bad? If under a support contract, our technicians will usually know about the problem before you do! [ more ]

Fully Covered by a 24×7 Technical Support Team

Our technical support team helps thousands of customers every year resolve their installation, configuration, networking, and other troubleshooting problems. We have years of knowledge accumulated and are available 24x7 to support trixbox Pro customers on an hourly basis or for a low monthly subscription. [ more ]