Fonality’s World-Class Open-Source PBX and Call Center Software Solution for Resellers
Fonality trixbox Pro With HUD Garners 2007 Unified Communications Magazine Product Of The Year Award
Powerful Small Business Phone System Recognized for Outstanding Innovation
LOS ANGELES — March 17, 2008 — Fonality®, a leading open source telephony company, announced today that Technology Marketing Corporation’s (TMC®) Unified Communications® magazine (www.uc-mag.com) has named trixbox® Pro with HUD® as a recipient of its Product of the Year Award for 2007. trixbox Pro is the business-grade phone system that allows companies with up to 500 employees to make free VoIP calls and features Heads Up Display (HUD), Fonality’s market-leading unified communications desktop application that gives employees one-touch control over their phone system and real time visibility and access to the people using it.
“trixbox Pro with HUD gives IT consultants and data resellers the perfect solution to create fully managed, feature-rich business phone systems for their SMB customers,” said Arnold Waldstein, Fonality senior vice president of marketing. “This honor from Unified Communications recognizes Fonality’s commitment to building a highly scalable and affordable business phone system with power unified communications capabilities via HUD.”
In addition to traditional PSTN dialing and PBX features, trixbox Pro with HUD also includes conference calling, unified messaging between voicemail and email, employee presence management, an embedded corporate chat server, advanced call center features and the ability to integrate with Microsoft Outlook, Salesforce.com and SugarCRM. trixbox Pro with HUD is a hybrid-hosted phone system, which means the software is downloaded and installed on a local computer that connects to the Fonality network where server health, call quality and usage are constantly monitored. The hybrid-hosted architecture of trixbox Pro with HUD also allows resellers to proactively monitor the health of their customer systems and handle a wide variety of remote configuration tasks.
HUD changes the way employees work in the office, at home, and on the road. HUD matches inbound caller ID to Outlook contacts, and allows employees to find contacts quickly and effortlessly, view their status, and initiate communication with a single click. From phone calls to chat to e-mails, HUD reduces time spent in meetings by enabling effective communication, and offers powerful integration with web-based CRM systems.
“Fonality has proven they are committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2007 Product of the Year Award to trixbox Pro with HUD,” said Rich Tehrani, TMC President and Editor-in-Chief of Unified Communications Magazine. “We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from Fonality in the future.”
For a complete list of features and more information please visit www.trixbox.com.
About Fonality
Fonality, www.fonality.com, is a leader in business phone systems and contact center solutions for small and medium-sized businesses. Used by over 5,000 companies and 100,000 end users in 100 countries, Fonality's award winning IP-PBX VoIP phone systems have connected more than 225,000,000 mission critical phone calls. The PBXtra and trixbox Pro product lines are based on Fonality's patent-pending Anywhere Management® hybrid-hosted architecture, plus an improved version of the popular open source Asterisk code base which has been modified to add reliability, stability and enterprise-class features. PBXtra® and trixbox Pro deliver the advanced capabilities of an enterprise-class phone system for 40 to 80 percent less than traditional offerings. Fonality's fully free and open source telephony platform, trixbox CE (www.trixbox.org), is home to one of the world's largest and fastest growing communities of open source telephony users, with over 200,000 live deployments and 125,000 new downloads each month. Fonality headquarters are in Los Angeles, and the company has offices in the UK, Brazil and Australia. Company investors include Azure Capital Partners and Intel Capital.
Fonality, PBXtra, HUD, trixbox and Anywhere Management are registered trademarks of Fonality. Other trademarks are the property of their respective holders.
About Unified Communications magazine
New in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a subscriber base of 41,509.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.
